Location: Fully remote position (US-based only). Role Structure: Full-time, Exempt Reports to: Vice President for Development Direct Reports: Digital & Creative Manager Additional Management: Communications consultant(s), including media relations and thought leadership support; task supervision of employee based in another department who assists with social media. Usual Work Schedule: Monday-Friday, 9:00 am-5:00 pm Eastern Time; occasional evening and weekend hours required. Occasional US travel required.
About JustLeadershipUSA (JLUSA) JLUSA amplifies the power of people who have been directly impacted by the criminal legal system to dismantle racist and oppressive systems and build a just U.S. Led by directly impacted people, JLUSA educates, elevates, and empowers leaders and their communities to decarcerate the United States and drive meaningful, lasting policy reform. Through cohort-based leadership development programs and a national network of formerly incarcerated leaders, JLUSA invests in the people closest to the problem, who are also closest to the solution. Now in its tenth year, the organization is advancing an ambitious 2025–2029 strategic roadmap shaped by its nationwide network of directly impacted leaders.
Position Summary The Director of Communications will translate, advise on and drive implementation of JLUSA’s communications strategy, strengthening the organization’s identity, demonstrating its impact, cultivating key audiences, and positioning directly impacted leaders as experts and agents of change. Reporting to the Vice President for Development, the Director, Communications will oversee the Digital & Creative Manager and communications consultants while balancing strategic leadership with hands-on execution. Working across all departments, programs, and strategic network, they will guide JLUSA’s messaging, storytelling, digital communications, thought leadership, and other external communications to advance a clear and consistent organizational narrative.
A central priority for this role will be making JLUSA’s theory of change and impact more visible. The Director, Communications will lead strategy development and communications operations to help tell the story the story of how investments in directly impacted leadership build individual and collective power, influence policies and institutions, and advance greater economic mobility and opportunity.
Specific Responsibilities Include: Communications Strategy & Organizational Positioning - Drive and continuously align JLUSA’s communications strategy, including annual and quarterly planning.
- Steward JLUSA’s organizational narrative, messaging, and voice across programs, departments, and external channels.
- Partner with organizational leadership to ensure communications clearly connect JLUSA’s programs and activities to its broader impact and theory of change.
Development Communications - Partner closely with the Vice President for Development to align communications and fundraising strategy and maintain an integrated donor communications calendar.
- Develop impact stories, fundraising campaigns, annual reporting, and other materials that support donor cultivation and stewardship.
- Ensure Development has a strong pipeline of stories, evidence, and communications assets demonstrating what investment in directly impacted leadership makes possible.one
Content, Storytelling & Digital Communications - Lead JLUSA’s editorial and content strategy across website, email, social media, publications, and other channels.
- Build cross-team systems to identify, collect, and communicate stories, accomplishments, and outcomes across JLUSA’s national network.
- Develop compelling content that positions directly impacted leaders as experts and agents of change and connects individual stories to collective and systems-level impact.
- Strengthen audience segmentation and engagement across JLUSA’s digital channels, using data to inform content and channel strategy.
Network & Partner Communications - Create opportunities for alumni and directly impacted leaders to shape and participate in JLUSA’s external communications.
- Build and support a network of alumni spokespeople and subject-matter experts.
- Develop tools and partnerships that enable alumni, partners, staff, board members, and funders to amplify JLUSA’s ideas, research, stories, and campaigns.
Measurement, Technology & AI - Establish communications metrics and regularly use performance data to refine audiences, content, channels, and strategy.
- Evaluate and improve the technology, tools, and workflows JLUSA uses to plan, produce, distribute, and measure communications.
- Develop and maintain an organization-wide framework for the responsible and effective use of AI, and support staff in using AI tools appropriately.
Team & Organizational Leadership - Manage, coach, and support one communications staff member and oversee communications consultants and vendors.
- Establish effective workflows, project management systems, and cross-departmental communications planning practices.
- Work closely with Programs, Development, leadership, and other teams to identify and prioritize communications needs and opportunities.
- Balance strategic leadership and team management with hands-on execution in a lean, fully remote organization.
- Partner closely with the Chief Finance and Operations Officer (CFOO) to design, forecast, and manage the annual communications budget; track and oversee all departmental expenditures to maximize resource alignment with organizational goals, while ensuring strict adherence to internal fiscal controls, vendor management practices, and nonprofit compliance standards.
Qualifications - At least 5 years of progressively responsible communications experience, preferably in a nonprofit or mission-driven environment.
- Demonstrated experience developing and implementing communications strategies, organizational messaging, and content strategies that advance organizational goals.
- Exceptional writing, editing, and storytelling skills, including the ability to translate complex systems-change, policy, research, or social-impact work for different audiences.
- Proven people-management experience, including budget management, supervising staff and consultants and collaborating effectively across teams.
- Strong understanding of digital communications, including email, websites, social media, audience segmentation, and content strategy; experience with earned media and thought leadership strongly preferred.
- Experience partnering with fundraising or Development teams and developing effective funder and donor communications.
- Strong project-management and organizational skills, with the ability to set strategy while remaining hands-on, manage competing priorities, and build effective systems and workflows.
- Comfortable using data and analytics to set meaningful metrics, assess performance, and refine communications strategy.
- High level of comfort with technology and emerging tools, including generative AI, and sound judgment about their responsible and effective use.
- Demonstrated ability to approach storytelling about lived experience ethically and respectfully, with a strong commitment to agency and dignity.
- Commitment to JLUSA’s mission, social justice, racial equity, and the leadership of people directly impacted by the criminal legal system. Experience in criminal justice, economic mobility, movement-building, or adjacent fields is valued but not required.
- Lived experience with the criminal legal system is valued and encouraged, though not required.
This description shall not be construed as a contract of any sort for a specific period of employment. Benefits - Health, Dental, and Vision Insurance: All eligible full-time employees and their eligible dependents may enroll in employer-sponsored benefit plans, with coverage beginning on 1st of the month following 30-days of continuous full-time employment. JLUSA pays full premium cost for core dental and vision insurance, with higher coverage plans available with employee contributions. JLUSA pays 80% of medical insurance premium, including plans that cover dependents.
- Paid Holidays: All federally observed holidays plus Christmas Eve and the day after Thanksgiving.
- Sick and Vacation Time: Full-time employees accrue 20 days of paid sick leave and 15 days of paid vacation per year. Vacation accrual rate increases after 5 years of employment.
- Additional Paid Time Off: Two-week office closure around December holidays.
- Short- and Long-Term Disability and Life Insurance: JLUSA covers full premiums for all eligible full-time employees. Life insurance benefit is up to 2 times employee’s annual salary.
- Retirement: JLUSA offers full-time employees with the opportunity to participate in 401(k) Tax Deferred Savings Plan. JLUSA adds $1.00 for every $1.00 an employee contributes to their 401(k) account, up to the first 4% of their eligible compensation.
- Wellness: Confidential and professional assistance available through contracted Employee Assistance Program (EAP) for personal, family or workplace problems.
- Flexible Spending Accounts: Employees may enroll in flexible spending accounts for health, dependent care, and commuting costs, in accordance with IRS guidelines.
Application Instructions Please apply directly through our online careers portal only. Emailed resumes and cover letters will not be reviewed, and we are unable to respond to telephone or email inquiries. Only applicants selected for screening or interviews will be contacted.
JustLeadershipUSA is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, religion, creed, national origin, sex, pregnancy, gender identity, sexual orientation), age, disability, genetic information, marital status, military or veteran status, prior record of arrest or conviction, citizenship status, current employment status, domestic violence victim status, or any other characteristic protected by federal, state, or local law. JustLeadershipUSA values diverse experiences, including educational backgrounds and direct lived experiences with the criminal legal system. We provide reasonable accommodations to applicants with disabilities. JustLeadershipUSA values diverse experiences, including educational backgrounds and direct lived experiences with the criminal legal system.
For more information about JustLeadershipUSA, visit our website at www.jlusa.org.
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